𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Quality of past performance: Impact on consumers’ responses to service failure

✍ Scribed by Rodolfo Vázquez-Casielles; Ana Belén del Río-Lanza; Ana María Díaz-Martín

Book ID
106454816
Publisher
Springer US
Year
2007
Tongue
English
Weight
225 KB
Volume
18
Category
Article
ISSN
0923-0645

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