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Service recovery following dysfunctional consumer participation

✍ Scribed by Sally A. Hibbert; Maria G. Piacentini; Margaret K. Hogg

Book ID: 112015928
Publisher: John Wiley and Sons
Year: 2012
Tongue: English
Weight: 169 KB
Volume: 11
Category: Article
ISSN: 1472-0817
DOI: 10.1002/cb.1391

No coin nor oath required. For personal study only.

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