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Consumer Reactions to Unethical Service Recovery

✍ Scribed by Elizabeth C. Alexander

Book ID: 110326952
Publisher: Springer
Year: 2002
Tongue: English
Weight: 89 KB
Volume: 36
Category: Article
ISSN: 0167-4544
DOI: 10.1023/a:1014086327876

No coin nor oath required. For personal study only.

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