𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Replication of Measures in Information Systems Research: The Case of IS SERVQUAL

✍ Scribed by William J. Kettinger; Choong C. Lee

Book ID
109169441
Publisher
Decision Sciences Institute, Georgia State University
Year
1999
Tongue
English
Weight
425 KB
Volume
30
Category
Article
ISSN
0011-7315

No coin nor oath required. For personal study only.

πŸ“œ SIMILAR VOLUMES

Toward a political perspective of integr
Toward a political perspective of integration in information systems research: The case of health information systems in India
✍ Sundeep Sahay; Eric Monteiro; Margunn Aanestad πŸ“‚ Article πŸ“… 2009 πŸ› Taylor and Francis Group 🌐 English βš– 146 KB πŸ‘ 2 views

There is an urgent need to address the issue of non-integrated health information systems (HIS) in developing countries. The existing literature on information systems (IS) integration, however, is overly optimistic and prescriptive. It is predominantly technical in orientation, often touting new an

Research of measuring the customer satis
Research of measuring the customer satisfaction for information systems
✍ Toshinori Chikara; Takenori Takahashi πŸ“‚ Article πŸ“… 1997 πŸ› Elsevier Science 🌐 English βš– 361 KB

To evaluate information systems properly for their improvement is important. This study proposes the evaluation method for information systems based on Customer(User) Satisfaction. It applies to the information systems in the company. In this method, each factor with the degree of satisfaction is cl