๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Cautions on the Use of the SERVQUAL Measure to Assess the Quality of Information Systems Services

โœ Scribed by Thomas P. Van Dyke; Victor R. Prybutok; Leon A. Kappelman


Book ID
109169440
Publisher
Decision Sciences Institute, Georgia State University
Year
1999
Tongue
English
Weight
815 KB
Volume
30
Category
Article
ISSN
0011-7315

No coin nor oath required. For personal study only.


๐Ÿ“œ SIMILAR VOLUMES


On the measurability of information qual
โœ Ofer Arazy; Rick Kopak ๐Ÿ“‚ Article ๐Ÿ“… 2010 ๐Ÿ› John Wiley and Sons ๐ŸŒ English โš– 148 KB ๐Ÿ‘ 1 views
Assessing the Quality of Counseling Serv
โœ Brett N. Steenbarger; H. Bret Smith ๐Ÿ“‚ Article ๐Ÿ“… 1996 ๐Ÿ› American Counseling Association ๐ŸŒ English โš– 563 KB

Professional counselors in school, campus, and mental health settings are facing increasing demands for accountability with respect to the cost and quality of their services. This article reviews dimensions of quality and ways of assessing these in counseling settings, with particular emphasis on th