𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Rejoinder to ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’

✍ Scribed by Ron S. Kenett; Silvia Salini

Publisher
John Wiley and Sons
Year
2011
Tongue
English
Weight
52 KB
Volume
27
Category
Article
ISSN
1524-1904

No coin nor oath required. For personal study only.

✦ Synopsis

We are grateful to Chris McCollin and Rainer Goeb for providing discussion papers with important comments that expand and complement the scope of our paper. In this rejoinder we address these comments and further expand them. Our response is organized in two sections that parallel the two discussion papers

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