We are grateful to Chris McCollin and Rainer Goeb for providing discussion papers with important comments that expand and complement the scope of our paper. In this rejoinder we address these comments and further expand them. Our response is organized in two sections that parallel the two discussion
✦ LIBER ✦
Comment on ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’
✍ Scribed by Rainer Göb
- Publisher
- John Wiley and Sons
- Year
- 2011
- Tongue
- English
- Weight
- 52 KB
- Volume
- 27
- Category
- Article
- ISSN
- 1524-1904
- DOI
- 10.1002/asmb.929
No coin nor oath required. For personal study only.
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