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Quality management, environmental management and firm performance: direct and mediating effects in the hotel industry

✍ Scribed by Pereira-Moliner, Jorge; Claver-Cortés, Enrique; Molina-Azorín, José F.; José Tarí, Juan

Book ID
119289733
Publisher
Elsevier Science
Year
2012
Tongue
English
Weight
392 KB
Volume
37
Category
Article
ISSN
0959-6526

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## Abstract The examination of the possible direct link between environmental protection and firm performance has generally produced mixed results. This paper contributes to the literature by considering the antecedents of hotel managers' environmental attitudes to check whether perceptions of the