Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors

✍ Scribed by Cheng-Hua Wang; Kuan-Yu Chen; Shiu-Chun Chen

• Book ID: 116556441
• Publisher: Elsevier Science
• Year: 2012
• Tongue: English
• Weight: 374 KB
• Volume: 31
• Category: Article
• ISSN: 0278-4319
• DOI: 10.1016/j.ijhm.2011.03.013