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Performance feedback and maintenance of staff behavior residential settings

โœ Scribed by Lucius Arco; Jay S. Birnbrauer


Publisher
John Wiley and Sons
Year
1990
Tongue
English
Weight
750 KB
Volume
5
Category
Article
ISSN
1072-0847

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โœฆ Synopsis


The literature on staff management reveals a problem in maintaining performance after training programs. The research suggests that maintenance will be maximized by providing regular feedback to relevant personnel, and that feedback, even when self-management procedures are incorporated, should be based on independent observations of client behavior. Outcome measures should indicate changes in client behavior that are valued by staff. There are times, however, when process feedback is also necessary.

Community residences have become the preferred option for many persons with developmental disabilities and psychiatric disorders, and increasingly these residences are viewed as homes, or living environments, and not simply as places for training. Nevertheless, the quality of living and habilitation is heavily influenced by how direct care staff perform. Staff need to competently and consistently engage and teach clients across various areas from self-care and social interactions to community survival skills (


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