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Outsourcing of customer relationship management: implications for customer satisfaction

✍ Scribed by Graf, Michael; Schlegelmilch, Bodo B.; Mudambi, Susan M.; Tallman, Stephen

Book ID: 120526412
Publisher: Taylor and Francis Group
Year: 2013
Tongue: English
Weight: 126 KB
Volume: 21
Category: Article
ISSN: 0965-254X
DOI: 10.1080/0965254X.2012.734844

No coin nor oath required. For personal study only.

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