Relationship Characteristics and Cash Flow Variability: Implications for Satisfaction, Loyalty, and Customer Portfolio Management

✍ Scribed by Tarasi, C. O.; Bolton, R. N.; Gustafsson, A.; Walker, B. A.

• Book ID: 121802143
• Publisher: SAGE Publications
• Year: 2013
• Tongue: English
• Weight: 273 KB
• Volume: 16
• Category: Article
• ISSN: 1094-6705
• DOI: 10.1177/1094670512465958