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Organizational Citizenship Behavior and Employee Performance: A Moderating Effect of Work Status in Restaurant Employees

✍ Scribed by Cho, S.; Johanson, M. M.


Book ID
126681966
Publisher
SAGE Publications
Year
2008
Tongue
English
Weight
158 KB
Volume
32
Category
Article
ISSN
1096-3480

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## Abstract This survey‐based field study of 257 service employees developed and tested a model of differences in the organizational citizenship behavior of full‐time and part‐time employees based on social exchange theory. Questionnaire data from matched pairs of employees and their supervisors de