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On the differences between information systems' users and analysts: Managing perceptions of systems quality

✍ Scribed by S.Thomas Foster Jr.; Charles R. Franz

Book ID
117729439
Publisher
Elsevier Science
Year
1998
Weight
946 KB
Volume
3
Category
Article
ISSN
1084-8568

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## User documentation plays an important role in implementation success of an information system through its user satisfaction. Yet. very little rigorous research has been undertaken in relating user satisfaction to user documentation. This article first re-validates two existing user documentatio