Perception and expectation gaps of information systems provider skills: the impact on user satisfaction

✍ Scribed by Debbie Tesch; Ruth Miller; James J Jiang; Gary Klein

• Book ID: 108783126
• Publisher: John Wiley and Sons
• Year: 2005
• Tongue: English
• Weight: 86 KB
• Volume: 15
• Category: Article
• ISSN: 1350-1917
• DOI: 10.1111/j.1365-2575.2005.00201.x