✦ LIBER ✦

Measuring customer loyalty with multi‐item scales

✍ Scribed by Söderlund, Magnus

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

A multiple‐item scale for measuring cust

✍ McMullan, Rosalind 📂 Article 📅 2005 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 496 KB

Developing a Scale to Measure Customer L

✍ Bobâlcă, Claudia; Gătej(Bradu), Cosmina; Ciobanu, Oana 📂 Article 📅 2012 🏛 Elsevier 🌐 English ⚖ 414 KB

SINGLE- VERSUS MULTI-ITEM SCALES IN MEAS

✍ ABDEL-KHALEK, AHMED M. 📂 Article 📅 1998 🏛 Taylor and Francis Group 🌐 English ⚖ 167 KB

Measuring the efficiency of customer sat

✍ Erkan Bayraktar; Ekrem Tatoglu; Ali Turkyilmaz; Dursun Delen; Selim Zaim 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 343 KB

Is a single-item visual analogue scale a

✍ A.G.E.M. de Boer; J.J.B. van Lanschot; P.F.M. Stalmeier; J.W. van Sandick; J.B.F 📂 Article 📅 2004 🏛 Springer Netherlands 🌐 English ⚖ 121 KB

Combinatorial Coalition Formation for mu

✍ Cuihong Li; Katia Sycara; Alan Scheller-Wolf 📂 Article 📅 2010 🏛 Elsevier Science 🌐 English ⚖ 970 KB