✦ LIBER ✦

Managing the Ethical Climate of Customer-Contact Service Employees

✍ Scribed by Schwepker, C. H.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Climate perceptions and the customer ori

✍ Coelho, Filipe Jorge; Augusto, Mário Gomes; Coelho, Arnaldo Fernandes; Sá, Patrí 📂 Article 📅 2010 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 154 KB

The Impact of Empowerment on Customer Co

✍ Chebat, J.-C.; Kollias, P. 📂 Article 📅 2000 🏛 SAGE Publications 🌐 English ⚖ 167 KB

The antecedents of customer‐contact empl

✍ Melhem, Yahya 📂 Article 📅 2004 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 149 KB

When the Customer Bites: What Happens to

✍ Stuart D. Sidle 📂 Article 📅 2004 🏛 Academy of Management 🌐 English ⚖ 691 KB

Managing the performance of outsourced c

✍ Wendy L. Tate; Wendy van der Valk 📂 Article 📅 2008 🏛 Elsevier Science 🌐 English ⚖ 274 KB

Service marketing and subjectivity: the

✍ Skålen, Per 📂 Article 📅 2009 🏛 Westburn Publishers Ltd 🌐 English ⚖ 197 KB