In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations, including
Making Collaboratives Work: How Complex Organizational Partnerships Succeed
β Scribed by Susan Meyers Chandler
- Publisher
- Routledge
- Year
- 2018
- Tongue
- English
- Leaves
- 225
- Series
- ASPA Series in Public Administration and Public Policy
- Edition
- 1
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
Most contemporary public managers will work in some type of collaborative or networked arrangement at some time in their professional careers. More and more work in public administration and policy is now being done in collaborative formats, and while there are many studies, articles, and cases describing successful endeavors, a good deal of confusion persists about what, exactly, makes them work. What are the best practices? This book focuses on the processes, protocols, and incentives needed for successful collaborative endeavors. Moving beyond new public governance theories and the limits of new public management, Chandler uniquely focuses on the facilitative skills and tools that members and facilitators need for success in collaborative work.
Written by an author with both academic and practical experience in organizing, developing, leading, and facilitating public-private collaboratives, this book has both an academic thrust and an action focus, drawing on case studies from the fields of health and human services to highlight important theoretical and/or practice points. Making Collaboratives Work is required reading for undergraduate and graduate public-administration students of collaborative management, nonprofit administration, organizational theory and practice, communications, public policy, and leadership. The book is also ideally suited to public administrators and nonprofit managers asked to work in public-private partnerships and collaboratives to solve complex problems.
β¦ Table of Contents
Making Collaboratives Work- Front Cover
Half Title
Series Page
Title Page
Copyright Page
Contents
List of Figures
List of Tables
Acknowledgements
Introduction
Collaboration Challenges in the Public Sector
A Coordination and Collaboration Challenge
Attempts at Collaboration
Nonetheless, Collaboration Marches On
What are Collaboratives?
Two Case Examples
Contextual Factors
The Approach of This Book
The Chapters of the Book
Topics to be Discussed in the Book
References
Chapter 1: What are Collaboratives? Historical Trends
Collaboration, Coalitions and PublicβPrivate Partnerships
What are Collaboratives and Collaborative Strategies?
Collaborative Strategies as the Core of American Government
The Affordable Care Act as a Collaborative Conundrum
The Individual Mandate: Once Called Responsible, Now Called Tyranny
Governance and Rules
The Orientation of This Book
Partnerships Need Accountability
Conclusions
References
Chapter 2: If Collaboration is Such a Good Idea, Why are
Collaboratives So Hard to Manage?
Such a Great Idea
The Formation of Collaborative Members
The Strength of Consumer Advocacy
Power Sharing
Collaborative Leadership
Stakeholders
Examples of Success and Failure
Measuring Success
Implementation
Strengths and Strains of Collaborative Work
A Cautionary Note:
References
Chapter 3: Case Study: Wraparound Hawaiβi
Introduction
The Problem
The Forming of a Collaborative
Barriers to Collaboration
The Initiation/Assessment Phase
The Engagement
Wraparound: A Solution to Poorly Coordinated Services
Overview of Wraparound in Hawaiβi
The Collaborative Members
The Collaborative Philosophy
The Collaborative Processes
Change
An Unusual Problem-Solving Approach
The Inner Workings of the Collaborative
Successful Collaborative Outcomes
Conclusions
References
Chapter 4: Case Study: The New England Ocean Science
Education Collaborative (NEOSEC)
Introduction: Where Do You Belong?
Collaboration: The Earth Has One Big Ocean
Collaboration is Key
The Structure of the Collaborative
Why it Works
Challenges
Into the Future
References
Chapter 5: Measuring Success in Collaborative Work
Introduction
Measurement Tools
Legitimacy
Timing and Measuring Impact
Accountability and Acknowledgement
Accountability Frameworks
Output and Outcomes
Lack of Accountability: Collaborative Disasters
Hurricane Katrina
Conclusions
References
Chapter 6: Engaging and Convening: Inclusion as a
Collaborative Philosophy
Why Inclusion Matters
Convening
The Selection Process
Engagement and Trust
Including Diverse Members
A Language Example
Cultural Diversity
Management Tensions
Conclusions
References
Chapter 7: Managing Collaborative Meetings
Introduction
The Role of a Facilitator in Collaborations
Challenges
Group Processes
The Role of the Facilitator in Collaborative Work
The Recorder
Steps of the Facilitative Process
Cross-Cultural Facilitation
Building Consensus
Conclusions
References
Chapter 8: Collaborative Governance
Introduction
An Integrative Framework
Engagement
Collaborative Stages
Motivation and Trust
Joint Capacity
Clarifying Terms
The Governing Processes
High-Performing Collaboratives
Rules and Flexibility
Procedures for Facilitating Action
A Common Theory of Change
An Example: Child-Welfare Reform
Core Components of the Wrap Intervention
Types of Collaboratives and Their Governance
The Inevitability of Conflict in Collaborative Efforts
Conclusions
References
Chapter 9: Relationship Building and Communication
Introduction
The Role of Boundary Spanners
Collaborative Capacity Builder
Sharing Information
Resistance to Change
An Example: Mauna Kea and the Thirty-Meter Telescope
Value Challenges
Communication Difficulties
Facilitating Intercultural Communication in Collaboratives
Managing Cultural Diversity in Collaboratives
Best Practices
Ways Groups Communicate Their Decisions
Conclusions
References
Chapter 10: Conflict-Resolution Processes
Introduction
Positions and Interests
An Example
Moving from Position-based Negotiation to Interest-based Negotiation
Building Conflict-Avoidance Processes and Collaborative Capacity
Executive Orders that Mandate Collaboration
Stages of Conflict Resolution
Conclusions
References
Chapter 11: The Practitioners Speak Their Wisdom
Introduction
A Survey of Collaborative Practitioners
Findings: The Demographics
The Organizational Structures
Beliefs About Collaboratives
Collaborative Processes
Trust
Rules and Structures
Conflict-Resolution Processes
Utilizing a Facilitator
Differences Between the Successful Collaboratives
The Tools Facilitators Use
Why Collaborations Fail
Why Collaboratives Succeed
Reviewing the Factors Underlying the Very Successful Collaborative Experiences
Interviews
Conclusions
References
Chapter 12: Bringing it Together: Futures and Conclusions
Introduction
Risks
What Have We Learned?
What Do Practitioners Say?
Potential Futures for Collaborative Work (Three Scenarios)
Scenarios for Possible Futures
Three Possible Scenarios for the Future
Concluding Thoughts
References
Appendix 1: Working in Collaboratives
Survey Questions
Name Index
Subject Index
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