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Making Sense of Work Through Collaborative Storytelling: Building Narratives in Organisational Change

✍ Scribed by Tricia Cleland Silva, Paulo de Tarso Fonseca Silva


Publisher
Palgrave Macmillan
Year
2022
Tongue
English
Leaves
131
Category
Library

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✦ Synopsis


Collective sense making starts with individual stories. Stories influence how we construct our sense of self in relation to others and our social environment, especially within the world of work.

The stories we tell ourselves at work, particularly during times of change, impact our relationships and the collaboration with those who are engaged in the same work activities. Stories that we take for granted as “common sense” may not resonate with others, leading to conflict and tensions. This book focuses on the development of collaborative practices at work, and in organisations, through Collaborative Storytelling: from sharing stories to exchanging experiences and building a common narrative collectively.

This open access book will be of interest to practitioners and academics working in the fields of adult education, equity and inclusion, human resource management, practice-based studies, organisational studies, qualitative research methods, sensemaking, storytelling, and workplace identity.

✦ Table of Contents


Preface
Acknowledgments
Contents
About the Authors
Abbreviations
List of Figures
Chapter 1: Introduction
References
Chapter 2: Making Sense of Work through Collaborative Storytelling
Exclusive Narratives
Truth and Story
The Social Worlds of Snakes and Ladders
Collaborative Sensemaking of Narratives and Scripts
Story Mediation and Collaborative Story Craft
Conclusions
References
Chapter 3: Work as Craft Mindset: Building Narratives in Organisational Change
Making Sense of Stories as a Craftsperson
Craftsmanship and Metaphor: Expanding the Meaning of Organisational Stories
Story Crafting for Sustainable Change
The Grandmother and the Pain (La Abuela y el Dolor)
Consciously Moving through Conflict: Cultural Historical Activity Theory
Collaborative Storytelling Activity System: Learning by Exchanging Stories
Conclusions
References
Chapter 4: The Work of Story Mediators
Starting with Personal Stories
Entering the Workplace as Story Mediators
TILES: A Mosaic of Values
Conclusions
References
Chapter 5: Collaborative Story Craft: A Tool for Building Narratives in Organisational Change
Collaborative Story Craft in Practice
Introducing Collaborative Story Craft to the Workplace
Part One
Externalising Stories: Identifying Themes and Metaphors
Part Two
Structuring Themes and Validating Stories
Part Three
Testing Scripts in a Workshop
Nurturing the Roots
Occupational Well-Being as Part of a Holistic Story
Metaphorical Tourism
Sensing the Change by Drawing the Destination
Part Four
The Material Story: Updating Scripts and the Report
Conclusions
References
Chapter 6: Crafting the Future Story Together
Story Craftivism
Conclusions
References
Chapter 7: Approaching Work Stories with a Craft Mindset
A Story: Building a Health Village
Conclusions
References
Chapter 8: Conclusions
Mentorship Mosaic
Crafting Stories Through Empathy and Collective Courage
References and suggested further readings
Collaborative Storytelling: A practitioner’s guide
TILES: Mosaic of values (Mosaico de valores)
Collaborative Story Craft as a Tool (Collaborative Story Craft como ferramenta)
Story Mediation (Mediação de Histórias)
Index


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