About the authors Preface Using this book Part 1: Corporate and Business Strategy1 Ansoff's matrix and product market grid 2 BCG-matrix 3 Strategic Dialogue4 BHAG 5 Blue ocean strategy 6 Business model canvas 7 Business scope 8 Competitive analysis: five forces model 9 Core Competences 10 Internationalization strategy framework 11 Road-mapping12 Scenario planning13 Strategy maps 14 SWOT analysis15 Value-disciplines Part 2: Organization & governance16 7-S Framework 17 Balanced Score Card (BSC) 18 Benchmarking19 Greiner's growth model20 Off shoring and outsourcing21 Organizational configurations (Mintzberg) 22 Overhead value analysis23 Risk Management24 The value chain Part 3: Finance25 Activity-based costing26 Capital Asset Pricing Model (CAPM)27 Discounted Cash Flow (DCF) and Net Present Value (NPV) 28 DuPont scheme29 Economic Value Added (EVA) and Weighted Average Cost of Capital (WACC) 30 Financial ratio analysis: liquidity, solvency and profitability ratios31 Investment stages 32 Real Options theory33 Risk reward analysis34 Value-based management Part 4: Marketing & sales35 4Ps of marketing (Kotler) 36 Branding pentagram37 Client Pyramid (Curry) 38 Crowdsourcing39 Customer Journey mapping40 MABA analysis41 Social network analysis42 Stakeholder management Part 5: Operations, supply chain management and procurement43 Business process redesign 44 House of purchasing and supply 45 Kaizen / Gemba46 Lean thinking / Just-in-Time 47 Purchasing model (Kraljic) 48 Root Cause Analysis / Pareto Analysis49 Six Sigma50 The EFQM model51 Value stream mapping Part 6: Innovation, technology management and e-business52 Diffusion model53 Disruptive innovation 54 Hype cycle 55 Innovation circle56 ITIL (R) 57 Stage-Gate model58 Strategic IT-alignment model 59 TOGAF (R) Part 7: HR and change management60 Change quadrants 61 Compensation Model 62 Eight Phases of Change (Kotter)63 HR Business roles 64 Motivational Insights 65 Six Thinking Hats (De Bono) 66 Socially engineered change 67 Team roles (Belbin) 68 The Deming Cycle: Plan-Do-Check-Act Part 8: Leadership and (inter)cultural management69 Bottom of the Pyramid 70 CAGE distance framework 71 Competing values 72 Core quadrants 73 Cultural dimensions (Hofstede) 74 Culture dimensions (Trompenaar) 75 Focus-Energy Matrix76 Seven habits of highly effective people (Covey) 77 Situational Leadership Model Model Matrix and Categorization