𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Keeping the residential customer satisfied

✍ Scribed by Coulter, David


Publisher
John Wiley and Sons
Year
2009
Weight
297 KB
Volume
11
Category
Article
ISSN
0743-5665

No coin nor oath required. For personal study only.


πŸ“œ SIMILAR VOLUMES


Keeping the customer cool
πŸ“‚ Article πŸ“… 1980 πŸ› Elsevier Science 🌐 English βš– 275 KB
Managing customer loyalty in liberalized
✍ Patrick Hartmann; Vanessa Apaolaza IbÑñez πŸ“‚ Article πŸ“… 2007 πŸ› Elsevier Science 🌐 English βš– 243 KB

In numerous recently deregulated energy markets, utilities previously operating in monopolistic environments are now focusing on customer satisfaction and loyalty. In this study, a conceptual framework is proposed that analyses the effects of brand associations and perceived switching costs on custo

Don’t keep your Internet customers waiti
✍ Bruce D. Weinberg πŸ“‚ Article πŸ“… 2000 πŸ› John Wiley and Sons 🌐 English βš– 165 KB

One of the primary e-commerce challenges on the World Wide Web is when users experience intolerably long waits for a website's homepage to load. Zona Research, Inc. estimates that over $4 billion in lost revenue is due to slow downloads over the Internet. When the loading time of a homepage exceeds

Norman Regional Hospital's magnetic cult
✍ Shockey, Carolyn πŸ“‚ Article πŸ“… 2006 πŸ› John Wiley and Sons 🌐 English βš– 294 KB

## Abstract Normal Regional Hospital envisioned a new culture rooted in the premise that satisfied employees drive patient and physician satisfaction, which leads to business health. The five‐year culture transformationβ€”a broad catalyst for changes in processes, programs, and relationships across t