✦ LIBER ✦

Interpersonal service quality, self-service technology (SST) service quality, and retail patronage

✍ Scribed by Hyun-Joo Lee; Kiseol Yang

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Gender differences in consumer evaluatio

✍ Lee, Hyun-Joo; Fairhurst, Ann; Cho, Hyeon Jeong 📂 Article 📅 2013 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 170 KB

Why do customers use self-service inform

✍ Kallweit, Katrin; Spreer, Philipp; Toporowski, Waldemar 📂 Article 📅 2014 🏛 Elsevier Science 🌐 English ⚖ 617 KB

Service quality, trust, and patient sati

✍ Ching-Sheng Chang, Su-Yueh Chen, Yi-Ting Lan 📂 Article 📅 2013 🏛 BioMed Central 🌐 English ⚖ 255 KB

Perceived service quality in Ethiopian r

✍ Tigineh Mersha; Ven Sriram; Haile Yeshanew; Yonatan Gebre 📂 Article 📅 2012 🏛 John Wiley and Sons 🌐 English ⚖ 212 KB

Logistic service quality and technology:

✍ Gil Saura, Irene; Ruiz Molina, Maria Eugenia; Servera Francés, David 📂 Article 📅 2008 🏛 Taylor and Francis Group 🌐 English ⚖ 263 KB

Quality of service measure approach of w

✍ Wang, S.; Sun, Q.; Yang, F. 📂 Article 📅 2012 🏛 The Institution of Engineering and Technology 🌐 English ⚖ 323 KB