✦ LIBER ✦

Identify and fulfill customer service expectations

✍ Scribed by Thomas L. Powers

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Perceived controllability and service ex

✍ Sunmee Choi; Anna S. Mattila 📂 Article 📅 2008 🏛 Elsevier Science 🌐 English ⚖ 299 KB

THE EFFECT OF SERVICE QUALITY AND EXPECT

✍ SILKE J. FORBES 📂 Article 📅 2008 🏛 John Wiley and Sons 🌐 English ⚖ 153 KB

Customer desire expectations about servi

✍ Rik Pieters; Günther Bottschen; Eva Thelen 📂 Article 📅 1998 🏛 John Wiley and Sons 🌐 English ⚖ 176 KB

Integrated order fulfillment helps custo

✍ Mitro, Tom 📂 Article 📅 1998 🏛 John Wiley and Sons ⚖ 402 KB

Self-Fulfilling Mechanisms and Rational

✍ Françoise Forges; Enrico Minelli 📂 Article 📅 1997 🏛 Elsevier Science 🌐 English ⚖ 341 KB

Customers’ expectations and satisfaction

✍ Gastelurrutia, Miguel Angel ;Gil de San Vicente, Olatz ;Erauncetamurgil, Olaia ; 📂 Article 📅 2006 🏛 Springer 🌐 Dutch ⚖ 101 KB