Fundamentals of building sustainable customer relationships
β Scribed by Neil J. Simon
- Publisher
- John Wiley and Sons
- Year
- 1997
- Weight
- 165 KB
- Volume
- 8
- Category
- Article
- ISSN
- 1058-0247
No coin nor oath required. For personal study only.
π SIMILAR VOLUMES
The Internet of Things, robo investment advisers, wearable fitness devices, remote health care operations . . . business executives in many industries are currently being inundated with a confusingly and exhaustingly broad range of technological developments that enable new business models. There is
This research develops a classification framework of supplierβcustomer relationships. Data were collected from active relationship managers and provided the empirical basis for the classification scheme. The resulting relationships were classified into seven groups. Names for each type of relationsh