𝔖 Bobbio Scriptorium
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Factors affecting the relationship between total quality management and organizational performance

✍ Scribed by Lloréns Montes, Fco. Javier; Verdú Jover, Antonio; Miguel Molina Fernández, Luis

Book ID
121679460
Publisher
Emerald Group Publishing Limited
Year
2003
Tongue
English
Weight
166 KB
Volume
20
Category
Article
ISSN
0265-671X

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## Abstract The purpose of this study is to ascertain whether there is any correlation between the implementation of quality‐management systems (QMSs) in manufacturing firms and the use of certain organizational innovations in those firms. A conceptual model of the relationships among the construct