✦ LIBER ✦

Employee and customer perceptions of service quality: A look at India

✍ Scribed by Comila Shahani-Denning

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Employee and Customer Perceptions of Ser

✍ Mahesh Subramony; Terry A. Beehr; C. Merle Johnson 📂 Article 📅 2004 🏛 John Wiley and Sons 🌐 English ⚖ 158 KB

A look at the quality of customer servic

✍ Apking, Theodore D. ;Apking, Ann M. 📂 Article 📅 1988 🏛 Wiley (John Wiley & Sons) ⚖ 621 KB

Service quality and the congruency of em

✍ Allen Klose; Todd Finkle 📂 Article 📅 1995 🏛 John Wiley and Sons 🌐 English ⚖ 507 KB

The effects of specific job satisfaction

✍ Robin L. Snipes; Sharon L. Oswald; Michael LaTour; Achilles A. Armenakis 📂 Article 📅 2005 🏛 Elsevier Science 🌐 English ⚖ 316 KB

Quality Laboratory Service: A Look at Pe

✍ David R. Helland 📂 Article 📅 2009 🏛 John Wiley and Sons 🌐 English ⚖ 167 KB

Customers' perceptions of online retaili

✍ Jun, Minjoon; Yang, Zhilin; Kim, DaeSoo 📂 Article 📅 2004 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 151 KB