✦ LIBER ✦

A look at the quality of customer service: Achieving measurable results

✍ Scribed by Apking, Theodore D. ;Apking, Ann M.

Book ID: 112170718
Publisher: Wiley (John Wiley & Sons)
Year: 1988
Weight: 621 KB
Volume: 27
Category: Article
ISSN: 1932-0166
DOI: 10.1002/pfi.4170270203

No coin nor oath required. For personal study only.

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