Designing Solutions for Your Business Problems: A Structured Process for Managers and Consultants (Jossey Bass Business and Management Series)

✍ Scribed by Betty Vandenbosch

• Publisher: Jossey-Bass
• Year: 2003
• Tongue: English
• Leaves: 210
• Category: Library

✦ Synopsis

Designing Solutions for Your Business Problems is an essential resource for managers and consultants who help organizations resolve ambiguous problems and develop new opportunities. Taking a hands-on, practical approach, Betty Vandenbosch—a leading management consultant and educator—outlines the details on how to conduct a proven process for designing solutions.Designing Solutions for Your Business Problems will teach you how to curtail investigation and generate and justify ideas without sacrificing thoroughness, creativity, persuasiveness, and fit. You will be able to capitalize on more opportunities, and your problem-solving skills will become more efficient and your solutions more compelling. This book will help you design better solutions and design them faster.Betty Vandenbosch offers a variety of useful techniques such as the "scooping diagram," which provides a framework for action, and the "logic diagram," which tests the validity of a potential solution. In addition, the book contains illustrative real-life examples of the Designing Solutions approach from a variety of organizations.

✦ Table of Contents

DESIGNING SOLUTIONS FOR YOUR BUSINESS PROBLEMS A Structured Process for Managers and Consultants......Page 6
CONTENTS......Page 10
Tables & Figures......Page 12
Acknowledgments......Page 16
The Author......Page 18
Introduction......Page 20
PART ONE: GETTING STARTED......Page 30
1 All Problems Are Local: Understanding the Situation......Page 32
2 What’s the Point? Agreeing on the Objective......Page 47
3 People Have to Be Interested: Building Relationships......Page 60
Using the Tools......Page 69
PART TWO: PLANNING THE PROJECT......Page 72
4 Size Matters: Determining the Scope......Page 74
5 Less Is More: Constructing Hypotheses......Page 86
6 How, When, and Who? Planning the Effort......Page 102
7 People Have to Be Part of It: Nurturing Commitment......Page 114
Using the Tools......Page 121
PART THREE: DESIGNING THE SOLUTION......Page 122
8 Not Just the Facts: Building the Logic......Page 124
9 If You Can’t Choose, You Lose: Designing the Solution......Page 138
10 Who’s Going to Do It? Driving Execution......Page 150
Using the Tools......Page 166
Conclusion......Page 167
Appendix A: Mapping Processes......Page 169
Appendix B: Interviewing to Collect Data......Page 180
Notes......Page 201
Index......Page 204
How to Use the CD-ROM......Page 208