𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Customer experience and value: A performance view

✍ Scribed by Donald T. Tosti


Book ID
104525178
Publisher
John Wiley and Sons
Year
2009
Weight
136 KB
Volume
48
Category
Article
ISSN
1090-8811

No coin nor oath required. For personal study only.


πŸ“œ SIMILAR VOLUMES


Customers' values, beliefs on sustainabl
✍ Christy M. Collins; Linda Steg; Martine A. S. Koning πŸ“‚ Article πŸ“… 2007 πŸ› John Wiley and Sons 🌐 English βš– 303 KB

## Abstract Sustainable corporate performance (SCP) requires balancing a corporation's economic, social, and environmental performance. This research explores values, beliefs about the importance of SCP, and buying behaviors of supermarket customers from within a stakeholder framework. Beliefs abou

Customer value: A new kind of cost manag
✍ C.J. Mcnair; Lidija Polutnik; Riccardo Silvi πŸ“‚ Article πŸ“… 2001 πŸ› John Wiley and Sons 🌐 English βš– 202 KB

## Abstract Knowing what customers value, and why, is the foundation of a sound business. But we often don't hear the customer's voice during our hectic, busy day. When that happens, your business falters. Instead, say the authors, you've got to embrace a customer value perspective. And that means