Introduction; Questions for Mixed Model; Getting Started Challenges of the Real Factory A New Look at These Challenges with Value Stream Mapping Where Do We Start?; Welcome to EMC Supply Company; Our Visit to EMC Supply Mixed Model Production Product Families and the Pacemaker; Question 1--Do We Have the Right Product Families? Product Families: A Closer Look Developing the Product Family Matrix at EMC Refining the Product Families The Current-State Map; Developing a Future State; Question 2--What Is the Takt Time at the Pacemaker?; Takt Time; Question 3--Can.;Supermarkets Building to Changing Customer Demand Determining the Starting Point The Future State How Will Upstream Processes Support the Pacemaker?; Offset Sequencing; Sequenced FIFO Putting It All Together; How Does It All Work?; Running the Future State What's Next for the Team?; Kevin J. Duggan on Lean Appendices; Lean Glossary; EMC Supply Data Set Important Sources Index.;Work Visual Method Sheets Smart Tools and Standard Work Pitch and Scheduling; Question 8--How Will We Create the Pitch at the Pacemaker? Leveling Using Pitch The Schedule Box Creating Pitch at EMC Supply Inverse Pitch The Future State; Question 9--How Will We Schedule the Mix at the Pacemaker?; Mix Logic Charts; Creating the Mix Logic Chart at EMC Supply Leveling the Mix Loading the Schedule Box The Future State Customer Demand; Question 10--How Will We Deal with Changes in Customer Demand? Smoothing Demand with Dynamic.;The Equipment Support the Takt Time? Cycle Time; Question 4--What Is the Interval? Determining the Interval Flow at the Pacemaker; Question 5--What Are the Operator Balance Charts for the Products? What Time Do We Balance To? Creating Operator Balance Charts Balancing Machine Cycles Identifying the True Pacemaker Material Presentation; Question 6--How Will We Balance Flow for the Mix?; Balancing Products with High Work Content into the Family; Varying Labor: A Closer Look Changeovers at the Pacemaker; Question 7--How Will We Create Standard Work for the Mix? Documenting Standard.