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Business Process Change Management: ARIS in Practice

✍ Scribed by Mathias Kirchmer, August-Wilhelm Scheer (auth.), Professor Dr. Dr. h.c. mult. August-Wilhelm Scheer, Dr. Ferri Abolhassan, Dr. Wolfram Jost, Dr. Mathias F. W. Kirchmer (eds.)


Publisher
Springer-Verlag Berlin Heidelberg
Year
2003
Tongue
English
Leaves
299
Edition
1
Category
Library

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✦ Synopsis


Today's business environment is constantly changing: New customer requireΒ­ ments or products, an evolving competition, new IT solutions like EAl or web services, outsourcing opportunities, mergers & acquisitions or changing legal reΒ­ quirements are just a few reasons for this change. Intra and inter-enterprise procΒ­ esses of enterprises have to change accordingly. Therefore organizations have to ensure an efficient and effective business process change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence. However, the execution of successful change management has been extremely difΒ­ ficult. Many initiatives failed because of an unclear scooping and a missing defiΒ­ nition of deliverables. Only the comprehensive design of the business processes to be improved creates a basis for a focused management of change. Change manΒ­ agement can then be handled as a process by itself. It becomes measurable and can be controlled. It is an integral part of business process lifecycle management. Key-enabler is the ARIS Toolset which supports all activities of the process and change management: Business strategies, the resulting process specifications and execution as well as the process controlling are executed by using ARIS tools - in the phase of change as well as during the daily operation.

✦ Table of Contents


Front Matter....Pages I-XIII
Change Management β€” Key for Business Process Excellence....Pages 1-14
The Change Management Process Implemented at IDS Scheer....Pages 15-22
Change Management with ARIS....Pages 23-48
Managing Change through Project Management and Process Management....Pages 49-62
Information & Communication to Prepare for an ERP Implementation....Pages 63-79
Using ARIS to Design the Future Logistics Enterprise....Pages 81-102
Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies....Pages 103-122
Change Management β€” Health Care Reform in Bulgaria....Pages 123-143
Slovenian Railways Process Reengineering Project....Pages 145-161
Evaluation of Business Processes β€” Basis for Successfully Changing the Organization of ERA Β© Ltd., a Slovenian Retail Company....Pages 163-181
It Pays to be Prepared....Pages 183-196
Increasing Process Efficiency at Siemens AG Austria....Pages 197-215
Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities....Pages 217-250
Case Studies Business Information Systems Online / Corporate University....Pages 251-270
Epilog: Jazz Improvisation and Management....Pages 271-286
Back Matter....Pages 287-294

✦ Subjects


Computer Applications; Business Strategy/Leadership; Business Information Systems; Information Systems Applications (incl. Internet); Management/Business for Professionals


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