Organisational performance measurement systems still suffer from different shortcomings such as the following: performance measurement is still focused too strongly on financial performance indicators found on balance sheets and accounting information, business processes are not measured systematica
Business performance management and unlearning process
β Scribed by Juan Gabriel Cegarra Navarro; Beatriz Rodrigo Moya
- Publisher
- John Wiley and Sons
- Year
- 2005
- Tongue
- English
- Weight
- 120 KB
- Volume
- 12
- Category
- Article
- ISSN
- 1092-4604
- DOI
- 10.1002/kpm.233
No coin nor oath required. For personal study only.
β¦ Synopsis
The process of unlearning can serve as a basis for removing old knowledge structures. Unlearning makes it possible for new knowledge to be accepted, and for old structures to be changed or removed. However, since organizations have difficulties in changing when in fact they are successful, the transition from unlearning to learning is especially difficult, since success tends to preserve existing knowledge structures and behaviours, and organizations fritter away their resources in internal power struggles, instead of using them to bring about fundamental changes in behaviour. The aims of this research are, firstly, to introduce a theoretical argument with respect to unlearning; secondly, an unlearning process is explained as the key to broadening knowledge.
π SIMILAR VOLUMES
## Business Process Management Revisited It is fascinating to note that gradually organizations are becoming refocused on processes. This refers to either the use of technology or more general approaches to the design, redesign and management of business processes. Why is this so? I would like to e
## Abstract Many different frameworks and methods have been developed for managing intellectual capital (IC). At the same time, many other management approaches, which companies are already applying in practice, also cover some issues related to IC. Business process management is one such approach.