✦ LIBER ✦

Beyond Process: TQM Content and Firm Performance

✍ Scribed by Richard Reed, David J. Lemak and Joseph C. Montgomery

Book ID: 123728255
Publisher: Academy of Management
Year: 1996
Tongue: English
Weight: 525 KB
Volume: 21
Category: Article
ISSN: 0363-7425
DOI: 10.2307/258633

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## Abstract This article demonstrates that a diversity and equality management system (DEMS) contributes to firm performance beyond the effects of a traditional high‐performance work system (HPWS), which consists of bundles of work practices and policies used extensively in high‐performing firms. A