Filling mail order request forms requires the picker to determine if the items ordered on the form are in his/her bay, reading the bin address and picking the item. An order form was investigated to determine if ergonomics improvements would result in improved productivity and accuracy. Colour, posi
Activity theory, cognitive ergonomics and distributed cognition: three views of a transport company
✍ Scribed by FRANÇOISE DECORTIS; SAMUEL NOIRFALISE; BERTHE SAUDELLI
- Publisher
- Elsevier Science
- Year
- 2000
- Tongue
- English
- Weight
- 536 KB
- Volume
- 53
- Category
- Article
- ISSN
- 1071-5819
No coin nor oath required. For personal study only.
✦ Synopsis
Activity theory, cognitive ergonomics and distributed cognition are three theoretical frameworks used to understand cooperative work settings. In the past, each has used case studies to describe and defend its point of view. However, comparisons are made di$cult by the fact that these studies are usually based on di!erent work settings. This paper describes the application of each framework to exactly the same setting. We believe our approach shows the features that are emphasized and those that are ignored in each framework, enabling us to di!erentiate their relevant questions. We discuss the e!ects of a theoretical "lter on understanding the work setting, the di!erences in the concept of activity, the tools and interactions between humans and tools, the concept of representation, and we look at how a plurality of viewpoints may broaden any interpretation.
2000 Academic Press
📜 SIMILAR VOLUMES
This is the second part of a study on a mail order picking task. In the first part of the study, recognition time was addressed by varying colour, position and highlighting cues in a computer-simulated version of the picking task. This study addresses the product acquisition time. Shelf coding and c
Meiser, T. (in press). GedaÈ chtnisvorteil ausgefuÈ hrter Handlungen: Anmerkungen zur multimodalen GedaÈ chtnistheorie (Memory advantage of subject-performed actions: Comments on the multimodal theory of memory). Zeitschrift fuÈr experimentelle Psychologie. Steens, M. C. (1998). Das GedaÈchtnis fuÈr