A new direction for effective marketing and quality customer service?
โ Scribed by Gilbert H. Archdale
- Publisher
- Elsevier Science
- Year
- 1993
- Tongue
- English
- Weight
- 253 KB
- Volume
- 14
- Category
- Article
- ISSN
- 0261-5177
No coin nor oath required. For personal study only.
๐ SIMILAR VOLUMES
This paper proposes a new appointment rule for the single-server, multiplecustomer service system. Unlike previous appointment rules, which perform well only in specific service environments, the new rule can be parameterized to perform well in different service environments. The new appointment rul
## A CATALYST FOR QUALITY DIRECT MARKETING EDUCATION "CLASS PHOTO" (le~?) of the second invitational seminar for MBA candidates. AT RIGHT, textbook authors and researchers hear the latest from a top direct marketer. The Direct Marketing Educational Foundation was established almost 30 years ago.
FORUM is a nonrefereed section inviting readers' reactions and opinions.
## Abstract The __spacing effect__ refers to the advantage in memory for information repeated at separate points in time over information repeated in massed fashion. This phenomenon has been extensively studied in psychology and has a wide scope of application. In spite of its possible applications