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Work and Life in the Global Economy: A Gendered Analysis of Service Work

✍ Scribed by Debra Howcroft, Helen Richardson (eds.)


Publisher
Palgrave Macmillan UK
Year
2010
Tongue
English
Leaves
297
Category
Library

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✦ Table of Contents


Front Matter....Pages i-xii
Introduction....Pages 1-14
Women as Knowledge Workers: From the Telegraph to the Computer....Pages 15-32
Respectability and Flexibility in the Neoliberal Service Economy....Pages 33-51
β€˜Are you married?’ Exploring Gender in a Global Workplace in India....Pages 52-77
Gendered Hierarchies in Transnational Call Centres in India....Pages 78-98
Domestic Labour β€” The Experience of Work in India’s Other Call Centre Industry....Pages 99-123
β€˜Caring’ Professionals: Global Migration and Gendered Cultural Economy....Pages 124-141
The Crisis of Care, International Migration, and Public Policy....Pages 142-164
Reflections on Gender and Pay Inequalities in the Contemporary Service Economy....Pages 165-184
Clerks, Cashiers, Customer Carers: Women’s Work in European Services....Pages 185-208
An ICT Skills Model of Inclusion: Contemporary Distortions of Equity in British Network Engineer Training....Pages 209-225
The Isolated Professional: Conflict, Fragmentation and Overload in UK Financial Services....Pages 226-252
Cultural Constraints: Japanese Mothers Working in a Multinational Corporation....Pages 253-276
Back Matter....Pages 277-284

✦ Subjects


Human Resource Management; Sociology of Work; Gender Studies; Services; Economics, general; Management


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