What prevents effective utilisation of customer knowledge in professional B-to-B services? An empirical study

✍ Scribed by Nätti, Satu; Ojasalo, Jukka

• Book ID: 126618391
• Publisher: Frank Cass & Co. Ltd
• Year: 2008
• Tongue: English
• Weight: 137 KB
• Volume: 28
• Category: Article
• ISSN: 0264-2069
• DOI: 10.1080/02642060802215644