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The impact of salespeople's relational behaviors and organizational fairness on customer loyalty: An empirical study in B-to-B relationships

✍ Scribed by Poujol, Juliet F.; Siadou-martin, Béatrice; Vidal, David; Pellat, Ghislaine

Book ID: 121211536
Publisher: Elsevier Science
Year: 2013
Tongue: English
Weight: 513 KB
Volume: 20
Category: Article
ISSN: 0969-6989
DOI: 10.1016/j.jretconser.2013.03.005

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