✦ LIBER ✦

What factors influence customer‐oriented prosocial behavior of customer‐contact employees?

✍ Scribed by Lee, Yong‐Ki; Nam, Jung‐Heon; Park, Dae‐Hwan; Ah Lee, Kyung

Book ID: 121846617
Publisher: Emerald Group Publishing Limited
Year: 2006
Tongue: English
Weight: 339 KB
Volume: 20
Category: Article
ISSN: 0887-6045
DOI: 10.1108/08876040610674599

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