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What factors influence customer‐oriented prosocial behavior of customer‐contact employees?

✍ Scribed by Lee, Yong‐Ki; Nam, Jung‐Heon; Park, Dae‐Hwan; Ah Lee, Kyung


Book ID
121846617
Publisher
Emerald Group Publishing Limited
Year
2006
Tongue
English
Weight
339 KB
Volume
20
Category
Article
ISSN
0887-6045

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