VIRTUAL LEADERSHIP practical strategies for getting the best out of virtual work and... virtual teams.

✍ Scribed by PENNY PULLAN

• Publisher: KOGAN PAGE
• Year: 2022
• Tongue: English
• Leaves: 289
• Edition: 2
• Category: Library

✦ Table of Contents

Cover
Contents
Preface to the second edition
Foreword to the first edition
Introduction
01 The ups and downs of virtual working
Where virtual working works well
When virtual working doesn’t work
Where virtual work shares challenges with in-person work
Where virtual work has unique challenges
Surveying the world of virtual work
Summary
Questions for reflection
References
02 Virtual leadership, mindset and approach
Leadership has changed
Virtual leadership
Starting with self: your values and your motivations
Your mindset and attitudes
Who am I?
How can I change and develop myself?
What is my virtual identity?
Your environment for virtual leadership
Summary
Questions for reflection
References and further reading
03 Working virtually with others
Knowing others
Trust in virtual teams
Virtual team complexity
Taking virtual teams to high performance
Conflict
Practical team tools and strategies for virtual teams
Being a virtual leader within the team
Closing your virtual team
Getting to grips with working with others remotely
Summary
Questions for reflection
References and further reading
04 Technology for virtual work
Technology is only an enabler
People need to be able to use the technology
Types of technology
Considerations for choosing virtual technologies: what works when
Technology: barriers to virtual work
Technology: working with the human brain
Going beyond what is possible in the physical world
Summary
Questions for reflection
References and further reading
05 Leading virtual meetings
Why leading meetings matters
Considerations for virtual meetings
Detailed preparation for virtual meetings
Planning the process and activities to use
During your virtual meeting
Keeping people engaged – the key challenge
Closing virtual meetings
What if you are not the official leader of the meeting?
Summary
Questions for reflection
References and further reading
06 Virtual working in between meetings
Introduction
Reviewing aspects of virtual work outside of meetings
Productivity and effectiveness
Delivery
Performance
Summary
Questions for reflection
References and further reading
07 Virtual working complications: time zones, language, culture and generation
Introduction
Wide time zones
Language issues
Culture
Generation
Summary
Questions for reflection
References and further reading
08 Hybrid
What do we mean by hybrid?
Why now?
What’s different with hybrid?
What’s the same?
What about flexible hybrid working?
The hybrid challenge: the lack of a level playing field
Different structures for hybrid
Levelling the playing field: in meetings
Levelling the playing field: as leader
Levelling the playing field: in-between meetings
How to stay happy and hybrid?
Summary
Questions for reflection
References and further reading
09 Potential pitfalls and how to overcome them
Issues that affect virtual leaders and team members
Issues related to live meetings
Issues with virtual work outside of meetings
Issues related to virtual working culture
Questions for reflection
10 Inspiration for your virtual leadership
Top 10 tips for virtual leaders
Questions for reflection
Further reading
About the author
Acknowledgements
Index