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Using SERVQUAL to assess customer satisfaction with public sector services

✍ Scribed by Wisniewski, Mik

Book ID: 120546416
Publisher: Emerald Group Publishing Limited
Year: 2001
Tongue: English
Weight: 239 KB
Volume: 11
Category: Article
ISSN: 0960-4529
DOI: 10.1108/EUM0000000006279

No coin nor oath required. For personal study only.

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