[IFIP Advances in Information and Communication Technology] Grand Successes and Failures in IT. Public and Private Sectors Volume 402 || Examining the Factors Affecting Intention to Use of, and User Satisfaction with Online Public Grievance Redressal System (OPGRS) in India

✍ Scribed by Dwivedi, Yogesh K.; Henriksen, Helle Zinner; Wastell, David; De’, Rahul

• Book ID: 120617293
• Publisher: Springer Berlin Heidelberg
• Year: 2013
• Tongue: English
• Weight: 289 KB
• Edition: 2
• Category: Article
• ISBN: 3642388620
• DOI: 10.1007/978-3-642-38862-0_15

✦ Synopsis

This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, held in Bangalore, India, in June 2013. The 35 revised full papers presented together with an invited paper, 12 short papers and 3 poster papers were carefully reviewed and selected from 65 submissions. The full papers are organized in the following topical sections: IS success and failure; studies of IT adoption; software development; IT in the public sector; and theory and methods.