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Using intentional models for the interface design of multi-level systems

✍ Scribed by ALAN W COLMAN; YING K LEUNG

Publisher
Elsevier Science
Year
2000
Tongue
English
Weight
274 KB
Volume
52
Category
Article
ISSN
1071-5819

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✦ Synopsis

In this paper, it is argued that the design of computer interfaces for complex, multilayered systems needs to take into account the di!ering intentional models that are held by di!erent types of users of such systems, and that there is a strong correlation between the job roles of individuals and the level of abstraction of the mental models held by such users. An approach to the analysis and design of complex multi-layered systems based on the analysis of job roles to elicit such models is suggested and linked with other techniques of task analysis and object-oriented analysis and design. The methodology is illustrated with the interface analysis for an automatic environmental chemical analyser.

2000 Academic Press

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