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Using Data Envelopment Analysis for Measuring and Benchmarking Productivity in the Hotel Sector

โœ Scribed by Sigala, Marianna


Book ID
121078612
Publisher
Haworth Press Inc
Year
2004
Tongue
English
Weight
237 KB
Volume
16
Category
Article
ISSN
1054-8408

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The use of data envelopment analysis to
โœ Nick Johns; Barry Howcroft; Leigh Drake ๐Ÿ“‚ Article ๐Ÿ“… 1997 ๐Ÿ› John Wiley and Sons โš– 82 KB ๐Ÿ‘ 3 views

Data envelopment analysis (DEA) was used to monitor and benchmark productivity in a chain of 15 hotels over a 12-month period. Quarter results were compared with each other and with standard accounting data for the same period. In this way it was possible to identify and study units which showed ano