Creating high-performance organizations
β
Tressie Wright Muldrow; Timothy Buckley; Brigitte W. Schay
π
Article
π
2002
π
John Wiley and Sons
π
English
β 254 KB
π 1 views
## Abstract Accurate information about an organization's culture can provide a basis for improving processes and enhancing outcomes such as customer service and return on investment. Using a reliable and valid survey is an effective way to obtain employee perceptions about the organizational cultur