Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
β Scribed by Martin Cole, Greg Parston
- Publisher
- Wiley
- Year
- 2006
- Tongue
- English
- Leaves
- 209
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.
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