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Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations

✍ Scribed by Martin Cole, Greg Parston


Publisher
Wiley
Year
2006
Tongue
English
Leaves
209
Category
Library

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✦ Synopsis


A new approach to understanding and improving performance and public valueThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.


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