Understanding Organizational Change

✍ Scribed by Jean Helms-Mills, Kelly Dye, Albert J Mills

• Publisher: Routledge
• Year: 2008
• Tongue: English
• Leaves: 237
• Edition: 1
• Category: Library

✦ Synopsis

This exciting new text fills the gap in the management literature on organizational change. It presents a balanced view, which raises questions about the imperative of change, who’s interests are being served, how change programmes impact on employees and why organizations continually engage in such programmes. It gives readers a comprehensive history of: change management literature types of change techniques over time (i.e. TQM, BPR, Balanced Scorecard, Six Sigma, etc.)  the role of management gurus in the rise and fall of management fashions the impact of organizational change on organizational members. The authors provide case vignettes of companies from both sides of the Atlantic, which have undergone some of the better-known change techniques, and explore the reasons for their successes and failures. This is an innovative and important new text for students of organizational behaviour, organizational change, strategy and HRM.

✦ Table of Contents

Book Cover......Page 1
Title......Page 4
Copyright......Page 5
Contents......Page 6
Figures......Page 10
Acknowledgements......Page 11
1 Making sense of organizational change......Page 12
2 The discourse of change: from theory to practice......Page 33
3 From Lewin to OD: planned approaches to change......Page 50
4 Organizational culture and culture change......Page 67
5 Organizational learning, the learning organization and appreciative inquiry......Page 84
6 The quality movement – TQM and business process re-engineering......Page 99
7 A measure of change: Six Sigma and the Balanced Scorecard......Page 111
8 Leading change......Page 129
9 Power and resistance......Page 148
10 Diversity management......Page 166
11 Institutionalization and change......Page 180
Endnotes......Page 198
Bibliography......Page 211
Index......Page 226