Understanding Human Communication

✍ Scribed by Ronald B. Adler, George Rodman

• Publisher: Oxford University Press
• Year: 2006
• Tongue: English
• Leaves: 542
• Edition: 9th ed
• Category: Library

✦ Synopsis

Now in its ninth edition, this classic book retains the features that have made it the best-selling introductory human communication text in the field: an engaging and reader-friendly style; an inviting visual design that includes high-interest marginalia on virtually every page; up-to-date information on technology, gender, and cultural diversity; and everyday applications based on solid research and theory. Maintaining the quality of presentation and student-focused pedagogy that have characterized previous editions, Understanding Human Communication, Ninth Edition, incorporates updated examples and coverage of current communication theory. It continues to equip students with effective communication skills that will make a difference in their everyday lives. New to the Ninth Edition: * New material on mediated communication, personal listening styles, deceptive communication, and informative speaking * A revised section on the Cumulative Effects Theory and more applications of communication in the workplace, within the family, and at school * Updated research and examples on negative/positive language and gender influences on communication * Improved design and pedagogy: case studies at the opening of each part, highlights at the beginning of each chapter, and completely annotated full speech outlines with accompanying sample speeches * Additional teaching and learning resources: Student Success Manual, Student Resources CD-ROM, expanded Instructor's Manual and Test Bank, and an extensive website

✦ Table of Contents

Contents......Page 8
PART ONE: ELEMENTS OF COMMUNICATION......Page 20
CHAPTER 1 HUMAN COMMUNICATION: WHAT AND WHY......Page 23
COMMUNICATION DEFINED......Page 24
TYPES OF COMMUNICATION......Page 26
FUNCTIONS OF COMMUNICATION......Page 29
MODELING COMMUNICATION......Page 32
COMMUNICATION COMPETENCE: WHAT MAKES AN EFFECTIVE COMMUNICATOR?......Page 38
CLARIFYING MISCONCEPTIONS ABOUT COMMUNICATION......Page 44
KEY TERMS......Page 48
ACTIVITIES......Page 49
FOR FURTHER EXPLORATION......Page 50
CHAPTER 2 PERCEPTION, THE SELF, AND COMMUNICATION......Page 53
PERCEIVING OTHERS......Page 54
PERCEIVING THE SELF......Page 68
IDENTITY MANAGEMENT: COMMUNICATION AS IMPRESSION MANAGEMENT......Page 78
KEY TERMS......Page 89
ACTIVITIES......Page 90
FOR FURTHER EXPLORATION......Page 91
CHAPTER 3 LANGUAGE......Page 95
THE NATURE OF LANGUAGE......Page 96
THE POWER OF LANGUAGE......Page 101
TROUBLESOME LANGUAGE......Page 108
GENDER AND LANGUAGE......Page 118
CULTURE AND LANGUAGE......Page 123
SUMMARY......Page 130
ACTIVITIES......Page 131
FOR FURTHER EXPLORATION......Page 132
CHAPTER 4 LISTENING......Page 135
MISCONCEPTIONS ABOUT LISTENING......Page 136
OVERCOMING CHALLENGES TO EFFECTIVE LISTENING......Page 139
PERSONAL LISTENING STYLES......Page 146
INFORMATIONAL LISTENING......Page 147
CRITICAL LISTENING......Page 154
EMPATHIC LISTENING......Page 157
SUMMARY......Page 167
ACTIVITIES......Page 168
FOR FURTHER EXPLORATION......Page 169
CHAPTER 5 NONVERBAL COMMUNICATION......Page 173
CHARACTERISTICS OF NONVERBAL COMMUNICATION......Page 174
INFLUENCES ON NONVERBAL COMMUNICATION......Page 180
FUNCTIONS OF NONVERBAL COMMUNICATION......Page 183
TYPES OF NONVERBAL COMMUNICATION......Page 187
SUMMARY......Page 200
ACTIVITIES......Page 201
FOR FURTHER EXPLORATION......Page 203
PART TWO: INTERPERSONAL COMMUNICATION......Page 204
CHAPTER 6 UNDERSTANDING INTERPERSONAL RELATIONSHIPS......Page 207
CHARACTERISTICS OF INTERPERSONAL RELATIONSHIPS......Page 208
INTIMACY IN INTERPERSONAL RELATIONSHIPS......Page 213
RELATIONAL DEVELOPMENT AND MAINTENANCE......Page 217
SELF-DISCLOSURE IN INTERPERSONAL RELATIONSHIPS......Page 226
KEY TERMS......Page 240
ACTIVITIES......Page 241
FOR FURTHER EXPLORATION......Page 242
CHAPTER 7 IMPROVING INTERPERSONAL RELATIONSHIPS......Page 247
COMMUNICATION CLIMATES IN INTERPERSONAL RELATIONSHIPS......Page 248
MANAGING INTERPERSONAL CONFLICT......Page 255
KEY TERMS......Page 274
FOR FURTHER EXPLORATION......Page 275
PART THREE: COMMUNICATION IN GROUPS......Page 278
CHAPTER 8 THE NATURE OF GROUPS......Page 281
WHAT IS A GROUP?......Page 282
GOALS OF GROUPS AND THEIR MEMBERS......Page 285
TYPES OF GROUPS......Page 287
CHARACTERISTICS OF GROUPS......Page 289
CULTURAL INFLUENCES ON GROUP COMMUNICATION......Page 301
KEY TERMS......Page 305
FOR FURTHER EXPLORATION......Page 306
CHAPTER 9 SOLVING PROBLEMS IN GROUPS......Page 309
PROBLEM SOLVING IN GROUPS: WHEN AND WHY......Page 310
GROUP PROBLEM-SOLVING FORMATS......Page 314
APPROACHES AND STAGES IN PROBLEM SOLVING......Page 317
MAINTAINING POSITIVE RELATIONSHIPS......Page 325
LEADERSHIP AND POWER IN GROUPS......Page 328
OVERCOMING DANGERS IN GROUP DISCUSSION......Page 336
SUMMARY......Page 339
ACTIVITIES......Page 340
FOR FURTHER EXPLORATION......Page 341
PART FOUR: PUBLIC COMMUNICATION......Page 344
CHAPTER 10 CHOOSING AND DEVELOPING A TOPIC......Page 347
DEFINING PURPOSE......Page 349
ANALYZING THE SPEAKING SITUATION......Page 353
GATHERING INFORMATION......Page 360
SAMPLE SPEECH......Page 366
SUMMARY......Page 368
ACTIVITIES......Page 369
FOR FURTHER EXPLORATION......Page 370
CHAPTER 11 ORGANIZATION AND SUPPORT......Page 373
STRUCTURING THE SPEECH......Page 374
PRINCIPLES OF OUTLINING......Page 375
ORGANIZING YOUR POINTS IN A LOGICAL ORDER......Page 378
BEGINNING AND ENDING THE SPEECH......Page 382
SUPPORTING MATERIAL......Page 387
USING VISUAL AIDS......Page 393
SAMPLE SPEECH......Page 399
ACTIVITIES......Page 403
FOR FURTHER EXPLORATION......Page 404
CHAPTER 12 PRESENTING YOUR MESSAGE......Page 407
DEALING WITH STAGE FRIGHT......Page 408
TYPES OF INFORMATIVE SPEAKING......Page 411
PRACTICING THE SPEECH......Page 414
GUIDELINES FOR DELIVERY......Page 415
OFFERING CONSTRUCTIVE CRITICISM......Page 420
ACTIVITIES......Page 421
FOR FURTHER EXPLORATION......Page 422
CHAPTER 13 INFORMATIVE SPEAKING......Page 425
INFORMATIVE VERSUS PERSUASIVE TOPICS......Page 428
TECHNIQUES OF INFORMATIVE SPEAKING......Page 429
SAMPLE SPEECH......Page 437
ACTIVITIES......Page 444
FOR FURTHER EXPLORATION......Page 445
CHAPTER 14 PERSUASIVE SPEAKING......Page 447
CHARACTERISTICS OF PERSUASION......Page 448
CATEGORIZING TYPES OF PERSUASION......Page 452
CREATING THE PERSUASIVE MESSAGE......Page 456
ADAPTING TO THE AUDIENCE......Page 462
BUILDING CREDIBILITY AS A SPEAKER......Page 465
SAMPLE SPEECH......Page 467
SUMMARY......Page 471
ACTIVITIES......Page 472
FOR FURTHER EXPLORATION......Page 473
APPENDIX: INTERVIEWING......Page 477
Interviewing Defined......Page 478
The Interviewer’s Role......Page 480
The Interviewee’s Role......Page 486
Stages of an Interview......Page 487
The Interviewer’s Responsibilities......Page 488
The Interviewee’s Responsibilities......Page 489
Employment Strategies......Page 490
Tips for the Interviewee......Page 491
THE INFORMATION GATHERING INTERVIEW......Page 495
Informational Interviewing Tips......Page 496
The Persuasive Interview......Page 497
The Survey Interview......Page 499
KEY TERMS......Page 500
Notes......Page 501
C......Page 521
D......Page 522
F......Page 523
I......Page 524
M......Page 525
P......Page 526
R......Page 527
T......Page 528
Y......Page 529
Credits......Page 531
B......Page 535
D......Page 536
F......Page 537
I......Page 538
M......Page 539
P......Page 540
S......Page 541
Y......Page 542