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Trust and commitment influences on customer retention: insights from business-to-business services

✍ Scribed by Spiros P. Gounaris

Book ID: 117320009
Publisher: Elsevier Science
Year: 2005
Tongue: English
Weight: 241 KB
Volume: 58
Category: Article
ISSN: 0148-2963
DOI: 10.1016/s0148-2963(03)00122-x

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