Preface
Contents
Information Technologies in Education
Digital Competences in European University Teaching Staff: Teaching and Guidance
1 Introduction
2 Method
2.1 Design
2.2 Participants
2.3 Instruments
2.4 Procedure
2.5 Data Analysis
3 Results
3.1 Digital Competences in University Teachers
3.2 Detection of Good Practise in University Teachers
4 Conclusions
References
Comparative Analysis of the Presence of University Professors from Southern Ecuador in Scientific Social Networks
1 Introduction
2 Materials and Methods
3 Results
4 Conclusions
References
SOLL Platform and the Adoption of Innovation by Teachers
1 Introduction
1.1 Online Platform - SOLL
2 Results
3 Discussion
4 Conclusion
References
Evaluation of Difficulty During Visual Programming Learning Using a Simple Electroencephalograph and Minecraft Educational Edition
1 Introduction
2 Previous Works
3 Details of the Experiment
3.1 Minecraft Educational Edition
3.2 Textbook Used in the Experiment
3.3 Participants
3.4 Method of Measuring Brain Waves
4 Experimental Result
4.1 Results
4.2 Consideration
5 Evaluation by Questionnaire
5.1 Explanation of Questionnaire Items
5.2 Questionnaire Evaluation on Manga and Bridge
5.3 Questionnaire Evaluation on Bridge and Extra
6 Conclusion and Future Work
References
Applying Strategic Planning in a Distance Undergraduate Course in Information Systems: A Case Study
1 Introduction
2 Strategic Planning in Academic Management
3 Methodology
3.1 Strategic Planning Process and Participants
4 Results and Discussion
4.1 The Undergraduate Distance Course in Information Systems
4.2 The Course Strategic Planning Results
5 Conclusion
References
Development of Climate Change Online Modules to Improve Environmental Engineering Curriculum of Jordanian and Syrian Universities
1 Introduction
2 Methodology
2.1 EGREEN Project
2.2 ADDIE Model
3 Results and Discussion
4 Conclusions
References
Adoption of Technological Products and Services in an Ecuadorian University for External Consumers
1 Introduction
2 Educational Inclusion
3 Information and Communication Technologies
4 Labor Inclusion
5 Conclusions
References
Towards Computational Thinking Beliefs of Computer Science Non-major Students in Introductory Robotics - A Comparative Study
1 Introduction
2 Related Work
3 Methods
3.1 Data Collection
3.2 Constructing the Questionnaire
3.3 Data Analysis
4 Results
4.1 Prior Experience
4.2 Evaluation of the Nao Robot
4.3 Evaluation of the Lego Robot
4.4 Self-assessment on Computational Thinking
5 Conclusion
5.1 Limitations
5.2 Future Work
6 Appendix
References
Context, Input and Process as Critical Elements for Successful Emergency Remote Learning
1 Introduction
2 Background: The CIPP Model
2.1 Context
2.2 Input
2.3 Process
3 Methodology
4 Results
5 Discussion and Conclusion
References
The Effects of an Educational Video Game on Elementary School Students' Engagement and Motivation in Pre Inca Cultures Learning
1 Introduction
2 Methodology
2.1 Educational Content of the Game
2.2 Proposed Educational Game
2.3 Video Game Design
2.4 Participants and Procedure
3 Results and Discussion
3.1 Responses to the Open-Ended Questions
3.2 Responses to the Choice Questions
3.3 Engagement Analysis
3.4 Motivation Analysis
4 Future Work
5 Conclusions
References
Higher Education Teachers Training (HET2) Model: Active Learning in Higher Education Environment
1 Introduction
2 Background
2.1 Digital Transformation
2.2 Active Learning
2.3 Integrating Social Business into an Organization
3 Higher Education Teachers Training (HET2) Model
3.1 Framework MobileCreate, Share, Document, Improve and Training: mCSDIT2
3.2 Training of Organizational Workers: ToOW Model
3.3 ECLECTIC Approach
4 Case Study Design
4.1 Classes Plan Design
4.2 Training Evaluation
5 Conclusions
References
Flashcards as a Microlearning Tool in English Language Teaching
1 Introduction
2 Level of Foreign Language Acquisition in the Czech Republic
3 Flashcards as a Microlearning Tool
3.1 Spaced Repetition
3.2 Active Recall
4 Research Methodology
5 Research Design
6 Results
6.1 Evaluation of Pretests and Posttests
6.2 Analysis of the Experimental Group with Regard to the Use of the Anki Application
7 Discussion
8 Conclusion
References
SocialPG: Proposed Model for Building Pervasive Social Play Experiences
1 Introduction
2 Pervasive Games and Social Expansion
3 Components of a Pervasive Social Play Experience
4 SocialPG, Model for the Construction of Social Pervasive Experiences
4.1 Goals, Game Mechanics and Game Elements
4.2 The Story
4.3 The Participants
4.4 Pervasive Computing, Application Integration and Game World
5 SocialPG, Model Validation
6 Conclusions and Future Work
References
Strategies on Teaching Introducing to Programming in Higher Education
1 Introduction
2 Literature Review
2.1 Flipped Classroom
2.2 Pair Programming
2.3 Active Learning
3 The Research Questions
4 Methodology
5 Results
5.1 When
5.2 Where
5.3 What
5.4 Who
5.5 Most Cited
6 Conclusions
References
The Role of Higher Education Institutions in the Accessible Tourism Ecosystem: Requirements for the Conceptualization of an Information System
1 Introduction
2 Literature Review
2.1 Information Systems in Accessible Tourism
2.2 Importance of Higher Education Study Programmes for Accessible Tourism
3 Methodology
3.1 Objectives and Contextualization
3.2 Data Collection and Analysis
4 Findings
4.1 Sample Profile
4.2 Attributed Relevance and Probability of Use
4.3 Relevant Information to Insert on the Platform
4.4 Information to Retrieve from the Platform
5 Conclusion
References
Towards a Computer-Supported Collaborative Learning Approach for an Object-Oriented Programming Course
1 Introduction
2 Background and Related Work
3 Computer-Supported Collaborative Learning Proposal for OOP Teaching
3.1 Defining Roles
3.2 The Proposed Activity
4 Experts’ Review
5 Discussion
6 Conclusions and Future Work
References
BIM Education Experience in Social Project Resolution with User Evaluation
1 Introduction
1.1 Study Case
2 Methodology
3 Results
4 Discussion
5 Conclusions
References
Instrumentation, Implementation and Tools in STEM - STEAM Education: A Systematic Literature Review
1 Introduction
2 Literature Review
2.1 Planning
2.2 Conducting the Review
2.3 Review Report
3 Conclusions
References
Analysis and Evaluation of Distance Schooling and Learning with Respect to ICT Usage During COVID-19 Period in Bulgaria
1 Introduction
2 Background and Related Research
3 National Library for Educational Resources
4 Conclusion
References
Designing a Competence-Based Learning Course with Digital Tools in Higher Education
1 Competence-Based Learning in Higher Education
2 Overview of the Context and Background
2.1 Overview of the Erasmus Project CATCH 21
2.2 Overview of the Course Syllabus “21st Century Skills”
2.3 Overview of the Key Terms
3 Applying Digital Tools in Competence-Based Learning Process
3.1 Design and Implementation of Competence Framework
3.2 Identification of one’s Own Learning Needs and Capacities on the Base of Professional Competence Profiles
3.3 Design and Evaluation of Individual Learning Plan
3.4 Identify Learning Paths (Planned Interventions)
3.5 Keeping Record for Completed Interventions
3.6 Evaluation of Learning
3.7 Impact on Practice
4 Discussion and Lessons Learned
5 Conclusion and Future Work
References
Pair Programming and the Level of Knowledge in the Formation of Pairs
1 Pair Work
2 The Experience: Two Different Designs
3 Student Responses
4 Discussion of Results
5 Conclusions
References
Virtual Learning Environments and Learning Change in Modern Higher Education During the Covid-19 Coronavirus Pandemic: Attitudes of University Teachers
1 Introduction
2 Virtual Learning: Yesterday and Today
3 Virtual Learning During the Covid-19 Pandemic
4 Teacher’s Approach to Distance Teaching in an Emergency Situation
5 Conclusions
References
Evaluation, Analysis, and Treatment of Educational Risks in Migration of Presential Teaching for Remote
1 Introduction
2 Literature Review
3 Methodology
4 Findings
4.1 External and Internal Context
4.2 Risk Identification
4.3 Risk Analysis and Assessment
4.4 Risk Treatment
4.5 Critical Monitoring and Analysis
5 Conclusion
References
UDL Ontology
1 Introduction
2 Universal Design for Learning (UDL)
3 Related Work
4 DL Ontology
4.1 Down Syndrome Learning Abilities and Strengths
4.2 How UDL Addresses Learning Abilities
4.3 DLOntology for Down Syndrome
4.4 Reasoning Process
5 Conclusions and Future Work
References
Organizational Models and Information Systems
A Roadmap for Implementing the General Data Protection Regulation in Higher Education Institutions Using Kotter’s Organizational Change Model
1 Introduction
2 Managing Organizational Change
3 Research Methodology
3.1 Literature Review
3.2 The Critical Success Factor Method
3.3 The Delphi Method
3.4 The Hierarchical Cluster Analysis
4 Proposed Roadmap for Applying the Kotter’s Change Management Model to the Implementation of the GDPR
5 Conclusion
References
How to Staff Software Engineering Team Roles Using the Concept of Personality? – An Exploratory Study
1 Introduction
2 Literature Review
3 Study Design and Execution
4 Analysis and Results
5 Interpretation
5.1 Limitations of the Study
6 Lessons Learned and Future Work
References
Management Model and Strategic Management in Higher Education, Continuous Improvement, and Impact in Rankings
1 Introduction
2 Strategic Management in the UBO and Institutional Antecedents
3 Method
4 Results
5 Discussion and Conclusion
References
A Typology of Relational Attitude in IT Outsourcing: An Analysis on the Contractor's Perspective
1 Introduction
2 Literature Review
2.1 Knowledge Acquisition
2.2 Relational Governance
3 Methodology
4 Results
5 Conclusion
References
Retail Data Warehousing Notable Development Process Determinants
1 Introduction
2 Literature Review
2.1 Data Issues
2.2 Development Planning and Strategies
2.3 Vendor Assistance
3 Proposed Conceptual Model
4 Research Methodology and Case Description
5 Case Description
6 Data Analyses and Discussion
7 Conclusion
References
The Present State of System Analysis and Design in East Malaysia
1 Introduction
2 Review of the Literature
3 Research Methodology
4 Data Analyses and Discussions
5 Conclusions
References
The Process of Validating Public Information Systems Framework
1 Introduction
2 Review of the Literature
3 Research Methodology
3.1 Methodology for Data Gathering and Analyses
3.2 Pilot and Primary Cases
3.3 Methodology for Developing the Framework
3.4 Methodology for Validating the Framework Developed
4 Discussions
5 Conclusions
References
The Digital Transformation of the Grocery Business - Driven by Consumers, Powered by Technology, and Accelerated by the COVID-19 Pandemic
1 Introduction
2 Digital Transformation and Its Importance to the Grocery Business
2.1 Digital Transformation
2.2 The Grocery Business Landscape
2.3 Digital Transformation at the Grocery Store: The Rise of Online Grocery
3 Key Drivers for Digital Transformation in Grocery
3.1 Changing Consumer Behaviors
3.2 Acceleration by the Pandemic
4 Key Enablers: Digital Transformation of the Grocery Ecosystem
4.1 Digital Consumer: Online Grocery Shopping
4.2 Digital Store Operations
4.3 Last Mile: Pickup and Delivery
4.4 All Things Digital: Big Data Analytics, Machine Learning, Artificial Intelligence, and Digital Marketing
5 Successful Online Grocery Experiences Through Digital Transformation
6 Conclusions
References
Route Planning in Large-Scale Transport Networks: A Multi-criteria Approach Using Prefractal Graphs with Optimization of Transportation Costs
1 Introduction
2 Basic Concepts in Fractal and Prefractal Graphs
3 Model
3.1 Multiple Objective Functions
3.2 Algorithm
4 Theoretical Results
5 Conclusion
References
Applying an Adaptation of the Prado Project Management Maturity Model in an Academic Context
1 Introduction
2 Literature Review
2.1 Project Management
2.2 CMMI (Capability Maturity Model Integration)
2.3 Prado Project Management Maturity Model
3 Research Methodology
4 Description of the Case Study
5 Conclusions
References
A Blockchain-Based Loyalty Program for a Smart City
1 Introduction
2 Theoretical Background
2.1 Blockchain for Loyalty Programs
2.2 Smart City Loyalty Programs
3 Business Model
4 Implementation
5 Discussion and Conclusion
References
Transportation and Infrastructures’ Sustainability in Ultra-peripheral Territories: Studies Over the Azores Region
1 Introduction
2 The Azores Region in Brief
3 Materials and Methods
4 Outcomes
5 Discussion and Conclusions
References
A Cloud-Based IoT Approach to Support Infrastructure Monitoring Needs by Public Civil Protection Organizations
1 Introduction
2 A Review of IoT State of the Art in the Monitoring Field
3 Proposed Cloud-Based IoT Architecture for PCPOs Infrastructures Monitoring Needs
4 A Prototype to Monitoring Monoliths
5 Conclusion and Final Remarks
References
The Role of Customers and Their Privacy in an IoT Business Context
1 Introduction
2 Privacy Challenges and Trends in a World of IoT
3 Impact of IoT on Customers Privacy in the Context of Business
4 A Conceptual Privacy Model for a Multi-scenario Perspective of Business
5 Conclusion
References
Use of Bots to Support Management Software Development and Streamline Client/Producer Communication in the 5.0 Industry
1 Introduction
2 Bots in the Software
3 Objectives and Methodology
4 Results
4.1 Advantages and Problems of Using Bots
4.2 Bots and Artificial Intelligence
4.3 Bots, and Their Impact on Software Developers
5 Discussion and Conclusions
References
Model for Dynamics Credit Risk Characterization and Profit Inference in Credit Card Fintechs
1 Introduction
2 Theoretical Reference
2.1 System Dynamics
2.2 Provisioning Dynamics for Credit Risk in Brazil
2.3 Related Works
3 Methodology
3.1 System Variables
4 Results and Analysis
4.1 Simulation of Customer Acquisition and Maintenance
4.2 Simulation of Default and Recovery
4.3 System Outputs
4.4 Applications
5 Conclusions
References
Software Systems, Architectures, Applications and Tools
Monitoring and Prevention: How Technical Debt is Managed by Software Practitioners
1 Introduction
2 InsighTD Project
3 Methodology
3.1 Research Questions
3.2 Data Collection
3.3 Data Analysis
4 Results
4.1 What are the Main Practices Used to TD Monitoring by Software Practitioners? (RQ1)
4.2 What are the Main Actions Proposed to Prevent TD Occurrence by Software Practitioners? (RQ2)
5 Discussion
5.1 Implications for Practitioners and Researchers
6 Threats to Validity
7 Conclusions
References
Use of Mobile Applications in the Tourism Sector in Portugal - Intention to Visit the Algarve Region
1 Introduction
2 Background Research
2.1 Mobile Tourism Applications
2.2 The Algarve Region
3 Objectives
4 Research and Conceptual Models
5 Research Methods and Survey
6 Results Analysis
6.1 Adherence to Mobile Tourism Applications Over the Algarve
6.2 Hypotheses Validation
7 Conclusions
References
Carvers Suite – Smart Application for Data Recovery in SSD
1 Introduction
2 Data Restoration and File Carving
2.1 Data Restoration in Storage Media
2.2 Data Recovery Techniques
2.3 File Carving Techniques
3 Recovery Protocol in SSD Through File Carving Techniques
3.1 Methodology
3.2 Scenarios
3.3 The Protocol
4 Carvers Suite Implementation
4.1 Identify the Carver to Use
4.2 File Recovery
4.3 File Classification
4.4 Report Generation
5 Conclusions
References
Gamification Strategies for Eliciting Software Requirements
1 Introduction
2 Related Work
3 Methodology
4 Results and Discussion
4.1 Characterization of Strategies Selected
4.2 Discussion
5 Conclusions
6 Future Work
References
System for Monitoring and Controlling Industrial Lighting with Amazon Alexa
1 Introduction
1.1 Background
1.2 Related Works
2 Method
2.1 Architecture
2.2 Operation
3 Results
4 Conclusions
References
Mobile System for Personal Support to Psoriatic Patients
1 Introduction
2 Related Work on Computer Vision Use in Psoriasis
3 Psoriasis Follow-App System
4 Evaluation of Computer Vision Modules
5 Conclusion and Future Work
References
NetAC, An Automatic Classifier of Online Hate Speech Comments
1 Introduction
1.1 NetLang Project
1.2 Paper Organization
2 NetAC
2.1 Analyzer and Classifier – Main Module
2.2 Dictionaries
3 Complementary Features
3.1 Adding/Removing New Keywords
3.2 Dictionary Consulting
3.3 Adding New Languages
3.4 Uploading Files
4 A Case Study
5 Conclusion
References
A Web Platform to Integrate Bioinformatics Tools. A Case of Study
1 Introduction
2 Bioinformatics Web Platform
2.1 Backend Architecture
3 Case Study
3.1 Phylogenetic Tree and Gene Structure of Dehydrins
3.2 Circos Diagram of Aquaporins
3.3 Aquaporin Structure Prediction by Deep Learning
4 Conclusions
References
Usability Evaluation on Mobile Devices, Practical Case
1 Introduction
2 Background
3 Study Design
3.1 Analysis Units
3.2 Research Question
3.3 Data Collect
4 Results
4.1 Users Survey
4.2 Experts Survey
5 Discussion
6 Conclusions
References
Big Data Stream Discretization Using ChiMerge Algorithm
1 Introduction
2 ChiMerge Algorithm
3 ChiMerge Data Processing
3.1 Threshold Readjusting
4 Implementation in Apache Spark and Spark Streaming
4.1 Data Streams Collection in Real-Time
4.2 Merging and Threshold Readjustment
5 A Comparative Evaluation
6 Accuracy
7 Conclusion
References
Flexible Physical Process Control Through Predictor-Corrector Differential Models in Industry 4.0 Scenarios
1 Introduction
2 State of the Art on Industry 4.0 Control Mechanisms
3 New Flexible Control Solution for Physical Processes
3.1 Differential Models for Physical Processes and Servo Problems
3.2 A Predictor-Corrector Method to Ensure the Model Precision and Flexibility
3.3 Adaptative Control
4 Experimental Validation: Simulation and Results
5 Conclusions and Future Works
References
Review of Specific Features and Challenges in the Current Internet of Things Systems Impacting Their Security and Reliability
1 Introduction
2 Related Work
3 Major Specific Features and Challenges
3.1 Economic, Managerial and Organisational Aspects
3.2 Infrastructural Challenges
3.3 Security and Privacy Challenges
3.4 Complexity Challenges
3.5 Interoperability Problems
4 Discussion
5 Conclusion
References
Designing a FIWARE-Based Smart Campus with IoT Edge-Enabled Intelligence
1 Introduction
2 Related Works
3 IPVC Smart and Sustainable Campus
4 IoT Devices with Edge-Enabled Intelligence
5 IPVC-S2C Digital Ecosystem
5.1 FIWARE App Server
5.2 Short-Term Historical and Real-Time Data
5.3 IPVC-S2C App Server
6 Preliminary Results
7 Conclusions and Future Work
References
A Testing Tool for IoT Systems Operating with Limited Network Connectivity
1 Introduction
2 Principle of the Technique
2.1 Model of the Problem
2.2 Test Case and Test Coverage Criteria
3 Tool Support: Oxygen Module
4 Related Work and Discussion
5 Conclusion
References
Design of an Interactive Mobile Platform to Assist Communities in Voluntary Cooperation to Counter the COVID-19 Outbreak
1 Introduction
2 Related Works
3 Amoris IoT Mobile App
3.1 Amoris IoT Mobile App
3.2 Voluntary Aid
3.3 Medical Emergency
3.4 Help Requests
3.5 Services API
3.6 Command and Control Center
3.7 Student Orientation
3.8 Orientation Cards
4 Tests and Results
5 Conclusion and Future Works
References
Hyper-Parameter Tuning of Classification and Regression Trees for Software Effort Estimation
1 Introduction
2 Related Work
3 Experimental Design
3.1 Threats to Validity
4 Results
4.1 Impact of Tuning on Accuracy and Stability
4.2 Ranking of SEE Models
4.3 Discussion
5 Conclusion
References
Enabling Buildings’ Comfort Using Context-Aware Technologies: A Systematic Review of the Literature
1 Introduction
2 Context-Aware Technologies
3 Methods
4 Results
4.1 Overview
4.2 Modality and Building Types
4.3 Context-Aware Characteristics
5 Discussion and Conclusion
References
Smart Cities: Drivers to Increase Context-Awareness Based on a Systematic Review of the Literature
1 Introduction
2 Methods
3 Results
3.1 Overview
3.2 Application Domains
3.3 Context-Aware Characteristics
3.4 Maturity Level
4 Discussion and Conclusion
References
Home Appliance Recognition Using Edge Intelligence
1 Introduction
2 Related Work
3 Use Case and Reference Scenario
4 Dataset Creation
5 Experiments
6 Discussion
7 Conclusion
References
Challenges and Strategies for Information Systems in the Decision-Making Process to Face the COVID-19 Pandemic: The São Paulo Case
1 Introduction
2 Actions, Privacy and Data Protection in the Pandemic
2.1 Scenarios and Perspective from Latin America
3 The São Paulo Case
3.1 Cellular Infrastructure as a Base for Identifying Mobility Behavior
3.2 Vehicular Mobility Monitoring
3.3 Health Data Monitoring
3.4 Fiscal Secrecy in Monitoring the Economic Rescue
3.5 Escalator Approach in São Paulo
4 Conclusions
References
Data Science Procedures to Aggregate Unstructured Disease Data in Georeferenced Spreading Analysis
1 Introduction
2 Related Works
3 Design of an Epidemic Data Science Project
4 Evaluation of Tests and Results of the Proposed System
4.1 Extraction and Storage
4.2 Visualization and Georeferenced Views
5 Conclusion and Future Works
References
Mixture-Based Open World Face Recognition
1 Introduction
2 Proposed Methodology
2.1 First Variant: Curve-Based Representations
2.2 Second Variant: GMM-UBM Representations
3 Experiments
4 Results
5 Conclusions
References
Game-Based Learning: A Push for Introducing a C(Classroom)-MORPG
1 Game-Based Learning and Gamification Pedagogy Within COVID-19 Times: From the Web 2.0 Apps to RPG
2 The RPG Environments and the Creation of Schoolers and Scholars: The Platform and Its Main Features
3 Pilot Case Study: Research Methodology and Aims
4 Final Considerations
References
Jooka: A Bilingual Chatbot for University Admission
1 Introduction
2 Related Work
3 Chatbot Design
3.1 Off-Campus Support
3.2 On-Campus Support
3.3 Social Cues
4 Chatbot Implementation
4.1 Architecture
4.2 Input Processing
4.3 Output Generation
5 Evaluation
5.1 System Usability Scale (SUS)
5.2 Chatbot Usability Questionnaire (CUQ)
5.3 Results
5.4 Discussion
6 Conclusion and Future Work
References
Author Index